Terms of service
Terms of Service
Maktabah Thabitah — Last updated: May 2026
1. Overview
These Terms of Service ("Terms") govern your use of the Maktabah Thabitah website, store, and services. By accessing or purchasing from our store, you agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. If you do not agree, please do not use our services.
2. Eligibility & Account Responsibility
By using our services, you confirm that you are of legal age in your jurisdiction or have permission from a parent or guardian. You agree to provide accurate and complete information when placing an order. You are responsible for maintaining the confidentiality of your account and for all activity under it. We reserve the right to refuse service or cancel accounts where necessary.
3. Products & Descriptions
We aim to ensure all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free or complete at all times. Colours and appearance may vary depending on your device or screen settings. We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.
4. Orders & Acceptance
When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order for reasons including product availability, pricing errors, suspected fraudulent activity, or payment issues. Your order is only confirmed once payment has been successfully processed and accepted by us.
5. Pricing & Payment
All prices are listed in the currency shown at checkout and may change at any time without notice. The final price payable is the price displayed at checkout at the time of purchase. You authorise us and our payment providers to charge the full amount of your order, including any applicable shipping fees and taxes. We are not responsible for charges declined by your bank or payment provider.
6. Shipping & Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is handed to the carrier, risk of loss or damage during transit transfers to you. Please refer to our Shipping Policy for full details on zones, rates, and delivery timelines.
7. Returns & Refunds
All returns, refunds, and exchanges are governed by our Refund Policy, which forms part of these Terms. Please review it before making a purchase.
8. Intellectual Property
All content on this website — including text, images, logos, product descriptions, and branding — is the property of Maktabah Thabitah or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written permission.
9. Acceptable Use
You agree not to use our services for any unlawful or abusive purpose. You must not violate any applicable laws, infringe intellectual property rights, upload malicious code, attempt to disrupt the website, use automated scraping tools without permission, or collect or misuse customer data. We reserve the right to suspend or terminate access if these rules are violated.
10. Third-Party Services
Our services may include links to third-party websites. We are not responsible for the content or practices of those websites and you access them at your own risk.
11. Disclaimer of Warranties
Our services and products are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the website will be error-free, uninterrupted, or always secure. Use of our services is at your own risk.
12. Limitation of Liability
To the maximum extent permitted by law, Maktabah Thabitah shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. This includes loss of profits, data, or business opportunities.
13. Indemnification
You agree to indemnify and hold harmless Maktabah Thabitah from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.
14. Termination
We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms.
15. Changes to Terms
We may update these Terms at any time. The revised version will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact
For any questions about these Terms, please contact us: 📧 maktabahthabitah@gmail.com